FAQs

 

What does SafedoorPM cost?

SafedoorPM service work is done by qualified, local dealers. There are two costs to consider:

 

• Routine PM inspection and maintenance work (eg. checking, lubricating, adjusting, balancing, tightening)
• Corrective service work (eg. replacing damaged or worn components, adding safety devices).

 

Dealers will usually charge a flat fee or hourly rate for the routine PM work, which in most cases takes about 45 min ±15 min per door system. Corrective work is generally quoted separately, approved by you, and varies depending on what needs to be done.

 

For specific cost and program information for your facility, including a quotation or estimate, talk to your local SafedoorPM dealer.  

 

How do I get it?

To find out if there is a SafedoorPM dealer in your area, or to request that we introduce SafedoorPM to your current door service company, please see How to Get SafedoorPM.
 

What are the specific workplace safety compliance standards that apply to my door systems?

It can depend on where you're located, the type of employer you are, and other factors, but there are always workplace safety regulations to which your door systems must comply. Please see Safety Compliance. 

For specific information about the laws and regulations in your area, you can always to talk to your SafedoorPM dealer, or contact the appropriate regulatory authority.

 

Is SafedoorPM a guarantee against future door problems?

No. But, lots of door problems are avoidable, especially expensive and disruptive ones. SafedoorPM focuses on these by finding and fixing small problems before they become big problems. It’s about doing what you reasonably can to avoid major trouble.

How often will my doors need PM work?

Most door systems require PM once or twice per year.  Factors that influence PM intervals include manufacturers’ specifications, frequency of use, and harshness of the operating environment (eg. wet or corrosive environments). Your dealer will sort out the right PM intervals with you.

 

Where are my PM records kept, and how do I access them?

All of your door maintenance records are posted, stored, and securely segregated in the Customer Portal. You access the Customer Portal by signing in using the Portal Login button on SafedoorPM's website after you've accepted your SafedoorPM dealer's invitation to setup a customer user account (it's free). Hard-copies of all of your PM records can be printed from the Customer Portal if you also prefer to retain paper files.